Effective Date: Jan 12 , 2026
This Privacy Policy describes how Digital Boxed collects, processes, stores, and protects personal information provided by visitors and customers. The policy applies to all users who access the website, purchase digital products, or use any services offered by Digital Boxed. Continued use of the website constitutes acceptance of this Privacy Policy.
1. Definitions
1.1 Website
Refers to the official Digital Boxed website and all related services.
1.2 User
Any individual who visits or uses our website.
1.3 Customer
A user who purchases products or services from Digital Boxed.
1.4 Personal Information
Information that identifies an individual, including name, email address, phone number, billing details, and order history.
1.5 Cookies
Small text files stored on your device to improve website functionality and user experience.
1.6 Digital Products
Electronically delivered products including software, subscriptions, AI tools, VPN services, cloud storage, streaming services, licenses, and downloadable files.
2. Information We Collect
2.1 Personal Information
We may collect:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Order History
- Payment Confirmation
- Customer Support Messages
2.2 Payment Information
Payments are securely processed through third-party payment providers.
Digital Boxed never stores your debit card, credit card, mobile banking PIN, password, OTP, or other sensitive payment credentials.
3. How We Use Your Information
We use collected information to:
- Process orders
- Deliver digital products
- Verify payments
- Provide customer support
- Improve website performance
- Prevent fraud
- Send order updates
- Respond to customer inquiries
4. Information Sharing
4.1 We May Share Information
Your information may be shared only:
- With trusted payment processors
- When required by law
- To prevent fraud
- To protect our legal rights
4.2 We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures, including:
- Secure Hosting
- SSL Encryption
- Secure Payment Processing
- Access Control
- Malware Protection
- Regular Security Monitoring
Although we strive to protect your data, no online system can guarantee absolute security.
6. User Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of eligible data
- Request information about stored personal data
- Contact us regarding privacy concerns
7. Third-Party Services
Our website may integrate third-party services including:
- Payment Gateways
- Analytics Tools
- Cloud Hosting Providers
- Social Media Platforms
These third-party services have their own privacy policies.
8. Children’s Privacy
Our products and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Data Retention
We retain customer information only as long as necessary to:
- Complete orders
- Provide support
- Meet legal obligations
- Resolve disputes
- Maintain business records
10. Changes to This Privacy Policy
Digital Boxed reserves the right to update this Privacy Policy at any time.
Any updates become effective immediately after publication on this page.
11. Governing Law
This Privacy Policy shall be governed by the applicable laws of Bangladesh.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Digital Boxed
Email: support@digitalboxed.com
WhatsApp / Phone: +8801986442807
Business Address: Online-Based Business
Support Hours: Every day, 9:00 AM – 12:00 AM (Bangladesh Time)