Terms and Conditions of Service

Effective Date: July 20, 2026

Welcome to Digital Boxed. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing any product, you acknowledge that you have read, understood, and agreed to these Terms.

---

1. Definitions

1.1 Website
Refers to Digital Boxed and all associated web pages, products, and services.

1.2 Customer
Any individual or organization purchasing or using our products or services.

1.3 Digital Product
Any electronically delivered product including software, subscriptions, accounts, licenses, digital downloads, cloud storage, AI tools, VPN services, streaming subscriptions, and similar products.

1.4 Order
A purchase successfully placed through our website.

1.5 Service Provider
The original company or platform providing the subscription or digital service.

---

2. User Eligibility

2.1 Eligibility

Customers must be legally eligible to purchase digital products according to the laws of their country.

2.2 Account Responsibility

Customers are responsible for protecting their login credentials after delivery.

2.3 Prohibited Activities

The following activities are strictly prohibited:

• Fraudulent payments
• Chargeback abuse
• Reselling without permission
• Sharing purchased accounts where prohibited
• Using products for illegal activities
• Harassing our support team

Violation may result in immediate account termination without refund.

---

3. Products & Services

3.1 Product Availability

Product availability may change without notice.

3.2 Product Information

We strive to keep descriptions accurate; however, specifications may change due to updates from third-party providers.

3.3 Pricing

Prices may change at any time without prior notice.

---

4. Orders & Payments

• Orders are processed after successful payment verification.
• We reserve the right to cancel suspicious or fraudulent orders.
• Customers must provide accurate contact information.

---

5. Delivery Policy

5.1 Delivery Method

Digital products are delivered via:

• Email
• WhatsApp
• Customer Dashboard
• Secure Download Link

5.2 Delivery Time

Most orders are delivered within 5 minutes to 5 hours, depending on the product.

5.3 Delivery Delays

Unexpected delays caused by third-party providers, maintenance, or technical issues may occur.

---

6. Refund, Return & Cancellation

Refund requests are governed by our Refund Policy.

Refunds may only be approved if:

• Product cannot be delivered
• Wrong product delivered
• Permanent technical issue preventing delivery

Digital products already delivered successfully are generally non-refundable.

---

7. Account Usage Policy

7.1 Personal Use

Products are intended for personal use unless otherwise specified.

7.2 Shared Accounts

Shared subscriptions must follow the usage rules stated in the product description.

7.3 Account Suspension

Digital Boxed is not responsible for suspension caused by violation of third-party service policies.

---

8. Intellectual Property

All website content including logos, text, graphics, and design belongs to Digital Boxed or its licensors.

Unauthorized copying or redistribution is prohibited.

---

9. Limitation of Liability

Digital Boxed shall not be liable for:

• Third-party service interruptions
• Temporary outages
• Feature changes by original providers
• Indirect or consequential damages

Maximum liability shall never exceed the amount paid for the purchased product.

---

10. Privacy

Customer information is handled according to our Privacy Policy.

---

11. Changes to Terms

Digital Boxed reserves the right to update these Terms & Conditions at any time.

Changes become effective immediately upon publication.

---

12. Governing Law

These Terms shall be governed by the applicable laws of Bangladesh.

---

13. Contact Information

Digital Boxed

Email: support@digitalboxed.com

WhatsApp: +8801986442807

Address: Holding: Jatrabari-Dhaka-1204

Support Hours: Every day, 9:00 AM – 12:00 AM (Bangladesh Time)